We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.
Headhsot of Cady Macfee
Associate Accessibility Relationship Manager
A man typing on a TTY.
A man talking on a smartphone.
A smiling woman listening on a handset and reading captions on a VCO phone.
A DeafBlind man reading braille on a TeleBraille device.
A man wearing a headset to listen to the other party and typing on a VCO phone.
A man holding a phone to his ear and talking.
A smiling man listening and reading on a CapTel phone.
Captioning service is available:
English: 24 hours a day, 7 days a week
Spanish: 8 am – 12 am, 7 days a week
Press the blue button labeled “Cust Serv” on the CapTel phone or call:
English: 888-269-7477, 24 hours
Spanish: 866-670-9134, Monday-Friday, 9:00 am – 6:30 pm
A business woman reading captions of a conference call on a tablet. In the background business people are seated around a speakerphone.
RCC regular hours:
Monday-Friday: 8:00 am – 8:00 pm
Saturday: 8:00 am – 2:00 pm
Please limit calls to this number
for real-time captioning issues.
TRS Customer Profile online form on a laptop's screen
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
Drawing of a telephone handset next to a globe.
711 or any Relay Missouri toll-free relay number.
For a standard phone user outside
the US to call a Relay user:
English and Spanish: 605-224-1837
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.